NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
NC Wellness Center Reidsville is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.
NC Wellness Center Reidsville collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of NC Wellness Center Reidsville, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires NC Wellness Center Reidsville to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.
Information relating to your treatment at NC Wellness Center Reidsville is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. NC Wellness Center Reidsville may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.
NC Wellness Center Reidsville may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payers, contacting your family either for treatment purposes or in the case of a medical or other emergency. NC Wellness Center Reidsville will not disclose your treatment information for these purposes without your consent.
NC Wellness Center Reidsville may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, NC Wellness Center Reidsville is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. NC Wellness Center Reidsville is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. NC Wellness Center Reidsville also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. NC Wellness Center Reidsville may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against NC Wellness Center Reidsville personnel. NC Wellness Center Reidsville also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specific required findings. NC Wellness Center Reidsville may contact you to share information about NC Wellness Center Reidsville’s treatment services or to send you reminder notices of future appointments for your treatment.
I. Your Health Information Rights: In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:
- You have the right to a paper copy of this written notice of NC Wellness Center Reidsville’s privacy practices.
- You have a right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. NC Wellness Center Reidsville requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
- You have a right to request that NC Wellness Center Reidsville amend health information that is incorrect or incomplete. If NC Wellness Center Reidsville determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.
- You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. NC Wellness Center Reidsville is not obligated to comply with such requests.You may request that NC Wellness Center Reidsville provide you with a written accounting of all disclosures made by NC Wellness Center Reidsville during a specific time period (not to exceed 6 years). NC Wellness Center Reidsville asks that such requests be made in writing on a form provided by our facility. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.
II. Changes to this Notice of Privacy Practices:
NC Wellness Center Reidsville reserves the right to amend this Notice of Privacy Practices at any time in the future, and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until amendment is made, NC Wellness Center Reidsville is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices
Effective November 24, 2020
III. Complaints Regarding Privacy Practices
Complaints about this Notice of Privacy Practices or how NC Wellness Center Reidsville handles your health information should be directed to:
NC Wellness Center Reidsville
Reidsville, NC 27320
If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to one of the following:
Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW Room 509F, HHH Building
Washington, DC 20201
Department of Drug and Alcohol Programs
Bureau of Quality Assurance for Prevention and Treatment
Div of Mental Health, Developmental Disabilities, and
Sub Abuse Svcs
North Carolina Department of Health and Human
3007 Mail Service Center
Raleigh, NC 27699-3007
You may also address your complaint to one of the regional U.S Department of Health and Human Services Offices for Civil Rights. A list of these offices can be found online at: https://www2.ed.gov/about/offices/list/ocr/addresses.html
This is the website of NC Wellness Center – Reidsville
We collect the e-mail addresses of those who communicate with us via e-mail, or through information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our Web page and services. It is not shared with other organizations for commercial purposes. We do not set any cookies.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us. Please provide us with your exact name and address. We will be sure your name is removed from the list.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail or calling. Please provide us with your name and phone number.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.
Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the above address. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.